Inbound and Outbound AI Capabilities + AI IVR Menus. Endless Possibilities. Dentist Made.
The New Frontier of Dental AI: Outbound
Calla AI supports outbound calling to proactively reach patients with unconfirmed appointments and re-engage patients who haven’t been in the office in a long time—helping confirm schedules, reduce no-shows, and free your team from time-consuming manual follow-ups.
Calla AI integrates with your scheduling and practice software so appointments can be booked accurately and stay in sync. This reduces manual work, prevents double-booking, and keeps your calendar clean.
Calla AI can book patients over the phone by confirming the appointment type, offering real availability, and sending confirmation or reminders—keeping your schedule accurate and your team focused.
Calla AI supports multilingual conversations, helping patients book and get answers in their preferred language while keeping the experience clear and professional. 20+ Supported Languages.
Calla AI can route calls, notify your team for priority call types, and transfer to a human instantly when needed—so the right person gets the right call fast.
Track calls and key metrics in the dashboard. Call recordings and transcripts are readily available, with translation when needed.
"However, recent statistics show that 80% of callers sent to voicemail, don’t leave messages because they don’t think they’ll even be heard."
-Forbes (Citation)
Athena, Cloud9, Curve Hero, Denticon, Dentrix, Dentrix Ascend, Dentrix Enterprise, Dolphin, Eaglesoft, eClinicalWorks, ModMed, NextGen, Open Dental, OrthoTrac, PracticeWorks
Calla works with major VoIP and telephone providers, including Mango, Weave, Spectrum, and AT&T—plus many others.
English, German, Spanish, French, Portuguese, Italian, Dutch, Hindi, Japanese, Polish, Romanian, Turkish, Vietnamese, Swedish, Norwegian, Russian, Indonesian, Greek, Danish, Finnish, Chinese, Korean, Slovak, Bulgarian, Malay, Hungarian, Tamil, Croatian, Ukrainian, Arabic, Filipino
Although it’s not recommended as a permanent replacement, Calla AI can step in when a front desk team member calls out sick. In these situations, Calla can reliably handle incoming calls, manage bookings, and transfer calls as needed—keeping operations running smoothly until staff returns.
Calla AI is HIPAA compliant. Calla AI uses secure infrastructure, encrypted data handling, and strict access controls to protect patient information. It is designed for HIPAA-aligned scheduling and communication workflows, allowing practices to confidently use Calla AI while maintaining patient privacy and regulatory compliance.
Calla AI works by answering inbound calls when your staff is unavailable, guiding patients through booking and common questions using your practice’s rules and availability. It schedules appointments directly on your calendar and can transfer calls to a team member when needed, ensuring no calls are missed and your front desk stays supported.
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Empowering businesses and individuals with innovative communication solutions designed to simplify front desk lives. Our platform is simple to use, highly secure, and fully tailored to meet your unique needs.
