Check Out Our Pricing

Discover Our Competitive Pricing Options

Experience complete price transparency, so you’re always aware of your costs.

STARTER PACKAGE
$249/m
  • HIPAA-compliant, always-on call answering
  • Booking + FAQ answering included
  • 200 minutes included, then $0.20/min
No contracts – cancel anytime
Most Popular
GROWTH PACKAGE
$349/m
  • All Starter features
  • Call transcription included
  • SMS/email notifications included
  • 400 minutes included, then $0.20/min
No contracts – cancel anytime
ENTERPRISE / DSO
$999/m
  • All Growth Features
  • Multi-location dashboard
  • Custom PMS integrations
  • Dedicated Support Specialist
  • 2,000 minutes included
No contracts – cancel anytime
Cost Comparison

Price vs. Payroll: Why Calla Wins

Hiring one front-desk employee can cost over $53,000/year. Calla delivers 24/7 coverage for less than 6% of that—without recruiting, PTO, or missed calls.

One Front Desk Hire (Typical U.S.)

  • Median receptionist wage: $17.90/hr → ~$37,200/yr (40 hrs/wk). Source: Bureau of Labor Statistics
  • Real employer cost (wages + benefits): benefits average ~29.7% of total comp → about $53,000/yr fully-loaded. Source: Bureau of Labor Statistics
  • Hiring cost per replacement: ~$4,700 (ads, screening, onboarding, HR time). Source: SHRM
  • Coverage: ~40 hrs/week, plus vacations, sick days, breaks, and after-hours missed calls.

Calla AI (Always On)

  • Starts at $249/mo$2,988/yr for 24/7 answering, booking, recordings, and transcripts.
  • No recruiting, no PTO, no sick days, no overtime.
  • Scales on demand during surges, nights, weekends, and holidays—no extra staff needed.
  • Bottom line: Less than 6% of one fully-loaded salary with round-the-clock coverage.

Front Desk (1 FTE)

~$53,000/yr
~$37,200 wages + ~29.7% benefits
Source: Bureau of Labor Statistics

Recruit/Replace

+$4,700 per hire
Advertising, screening, onboarding
Source: SHRM

Calla AI

$2,988/yr
$249/mo • 24/7 coverage
If just one additional new patient per quarter stays with your practice, Calla more than pays for itself. Practice benchmarks: Dental Economics

See How Much You’ll Save

Hiring one full-time receptionist costs ~$53k per year fully loaded. Calla delivers 24/7 coverage, booking, and transcripts for under $3k.

Price vs. Payroll

$50,000+ /year saved

Compared to hiring one fully-loaded front-desk FTE (~$53k/yr incl. benefits). Calla starts at $249/mo — just $2,988/yr.

Based on BLS median wage + benefits vs. Calla Starter plan. Actual savings depend on staffing model.

Cost Clarity

Under 6% of one salary

Round-the-clock answering, booking, recordings and transcripts for less than six percent of a single fully-loaded front-desk salary — with no recruiting, PTO, or overtime.

$2,988/yr Calla vs. ~$53,000/yr fully-loaded FTE.

Setup & Onboarding

Every practice is different. Your setup fee reflects the time it takes to tailor Calla to your workflows and patient experience.

What drives setup cost?

Setup isn’t one-size-fits-all. We build a custom call flow for your practice and program the AI with your policies, tone, and instructions. The main factors are:

  • Conversation complexity: how many call paths, transfers, and booking scenarios we set up (e.g., new patient vs. existing, emergencies, after-hours logic).
  • Scripts & workflows: the number of scripts we create (greeting, triage, booking, cancellations, voicemail fallback) and how detailed each one is.
  • FAQs & knowledge base: how many Q&As you want the AI to handle confidently (procedures, policies, financing, office hours, directions, prep/aftercare).
  • Voice & persona customization: voice selection, pronunciation tuning (e.g., “No-B-S D-D-S”), name, and brand language adjustments.
  • Integrations & data mapping: connecting calendars, PMS/CRM fields, tags, and ensuring call logs display clearly for your staff.
  • Testing & refinement: trial calls, edge-case handling, and iterations until it feels like your best front desk on its best day.
Examples of scope (click to expand)
  • Lean setup: A handful of FAQs and just the core scripts (greeting, booking, voicemail fallback).
  • Standard setup: A moderate FAQ list (common patient questions) plus several scripts for different situations (booking, cancellations, reminders).
  • Advanced setup: A large FAQ library covering many scenarios, plus a wide set of custom scripts to handle detailed patient flows and preferences.

What your setup includes

  • Discovery session to map your call flows and success criteria.
  • Script writing and FAQ programming tailored to your policies.
  • Voice selection + pronunciation tuning for names and brand terms.
  • Calendar/PMS/CRM connection and call-log visibility for staff.
  • Test calls, refinement passes, and launch support.
  • Post-launch adjustments based on real conversations.

Bottom line: the more items we customize (scripts, FAQs, flows, integrations), the more hours it takes — and that’s what primarily determines the setup fee.

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